FREQUENTLY ASKED QUESTIONS | FAQ

Where can I check when my order is scheduled to be delivered?

You will receive this information together with the order confirmation by e-mail or SMS. In case of confusion, write to us at info@kristaluspeks.lv!

How long can my order be delayed?

We apologize, but due to the Covid-19 situation in the world and the increase in orders during the holidays, delivery may be delayed up to 5 working days. It is important. The most requested packages by customers may be overbooked in a specific location, so their delivery may be delayed up to 5 working days.

How can I pay for my purchase?

You can pay for goods in the most convenient way for you: 

> Pay for goods with a debit or credit card - VISA, MasterCard, Maestro, with a secure online purchase payment option.

> Pay by direct payment from your bank - Swedbank, SEB, Luminor, Citadele, etc.

> Receive an invoice and make a payment by manual transfer to a bank account.